Customer comments

Comments About Our Products …

"We Love A+Network! TA+ is a great program! It is user friendly, training went smooth, they know their program. They know exactly how to help with any question. I would suggest TA+ to anyone. They have bent over backwards to give us what we want. You guys are great.

Carolyn Anderson, HIM Director

Beaver Valley Hospital, Beaver, UT.

AAI Customer since 2015

 

 

"I really appreciate that Arrendale's support team is available 24 hours a day. They have been so helpful and our department's efficiency has benefited from the relationship. Plus the dication/transcription/electronic signature system works smoothly for Dekalb Medical Center's radiologists. System maintenance downtime is very minimal and always scheduled in advance."

Sabrina Ballenger, R.T.(R) PACS Administrator

Dekalb Medical Center, Decatur, GA

AAI Customer since 2014


“My staff of transcriptionists, now trained as correctionists, each average 400 more lines per day than before installing TA+ Powered by SpeechMagic. This 26% increase in efficiency translates into real cost savings for us. The learning curve was just as Arrendale had predicted, with dramatic improvements by the ninety day mark. With our best radiology dictators we hardly have any corrections now.”

Cindy Parkinson, Transcription Mgr

MedStar Southern MD Hospital, Clinton, MD.

AAI Customer since 1998

 

 

“With TA+ our transcriptionists’ productivity has increased along with the new ability to QA other transcriptionists’ work right away. Support is always very responsive, patient and helpful.”

Betty Maughan, Transcription Supervisor

Platte Valley Medical Center, Brighton, CO.

AAI Customer since 2006

 

 

“The Arrendale system has excellent reporting capabilities and enables us to better monitor quality, cost and turnaround. Reports compile quickly and print neatly.”

Kathi Lavoie, Transcription Mgr,

Dartmouth-Hitchcock Med Ctr, Manchester, NH.

AAI Customer since 2007

 

 

 

“The convenient Internet access is my favorite aspect of TA+. It lets me quickly track a stat job at home if I get a call from the hospital over the weekend. Searching for a report is fast and easy. My staff are more efficient with this product.”

Rebecca Farrell, Director HIM, RHIA,

Platte Valley Medical Center, Brighton, CO.

AAI Customer since 2006

 

 

 

“Arrendale’s speech recognition software works well in our HMI PACS environment. Radiologists did not have to change workflow; they initiate each dictation from within PACS and are able to edit and sign transcripts more quickly.”

Lou Mavromatis, Director of Info Services,

MedStar Southern MD Hospital, Clinton, MD.

AAI Customer since 1998

 

 

About Our Support…

Arrendale's people were phenomenally good during our recent TA+ upgrade and very accessible. All of Brattleboro's users speak positively of the upgrade experience.”

Jon Farina, Director Info Systems,

Brattleboro Memorial Hospital, Brattleboro, VT.

AAI Customer since 2002

 

 

 

“The installation of TA+ has been hugely beneficial at The County Hospital, enabling a faster turnaround time in the typing time and the secretaries much prefer this system to analogue typing. The clinicians have found it of great benefit to be able to view patient letters or listen to those dictated but not yet typed, especially if a patient is admitted or seen as an emergency before the hospital notes are available. The support from Arrendale has been marvelous and the Support Team are always friendly and polite and respond quickly to problem calls. It is great to know that they are on standby to help with any problems.”

Fiona Cameron, Digital Dictation Manager,

NHS Herefordshire, Hereford, UK.

AAI Customer since 2010

 

 

 

“As a long term customer of Arrendale Associates, the hosted TA+ solution was a natural progression of what was already a great transcription solution. Not only was it a cost effective choice, but has proved to be extremely reliable for us as well.”

Michael J. Sindelar, CPA, Asst VP Finance,

Fremont Area medical Center, Fremont, NE.

AAI Customer since 1994

 

 

 

"By partnering with Arrendale, we were able to enhance the standard capabilities of our EMR system - and everyone, especially the patients, benefit. Because our physicians’ needs and preferences vary, we have adapted the Dictation Marker technology provided by our EMR vendor so that it works using both dictation via the telephone as well as via the computer workstation. Our physicians can choose which of those dictation technologies they’re most comfortable with. But we could only succeed at getting all this to work because our Dictation/Transcription System vendor, Arrendale, is as flexible, responsive, and skilled as they are."

Alex Langsner, Mgr Info Systems,

Dartmouth-Hitchcock Medical Center, Lebanon, NH

AAI Customer since 2007

 

 

“My thank you to all at Arrendale for your support. We made the impossible to possible (TA+ installation) in less than 24 hours. So far we have no issues with the doctors and everything seems to be fine.”

Mubashir Hashmi, Director of Info Services,

Pacifica Hospital of the Valley, Sun Valley, CA.

AAI Customer since 2015

 

 

“The functions are very user-friendly and Arrendale support has been exceptionally helpful in adjusting the functions and user reports to meet our needs and preferences.”

Erin Winebrenner, HIM Team Leader,

Clark Memorial Hospital, Jeffersonville, IN.

AAI Customer since 1996

 

 

“We have found our relationship with Arrendale to be more of a partnership than that of just a contracted client. We look forward to continuing to develop the relationship further with additional projects.”

Becki Cosentino, Senior Client Services Manager

Etransmedia Technologies, Inc. Charlotte, NC.

AAI Customer since 2007

 

 

“The customer service we received from Arrendale was excellent and sets the standard that all of our other vendors should strive for. Thanks for going above and beyond.”

Richard Beran, Dir Info Technology,

Fremont Area Medical Center, Fremont, NE.

AAI Customer since 1994

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