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100% US Support Techs
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Well-trained and Certified
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Help Available 24/7
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Extended Hours for Worldwide Customers
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Impressive Uptime
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Minimal Upgrade Downtime
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Ticket System Logs Every Call
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Email Updates on Tickets
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Proactive Server Monitoring
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Prevents Hardware and Software Failures
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Triple Redundancy
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Internal and External Locations
Specialized Teams
Implementation Team
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Project management leadership
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Step-by-step GANTT chart specifies dates and resources
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Arrendale hosted periodic conference calls
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Thorough testing before Go-Live
Training Team
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Multi-media approach: desktop streaming, training videos, software ‘Help’ buttons and toll-free support line
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Initial training: remote or onsite – customer choice
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One-on-one training for front-end speech to maximize provider efficiency and shortcuts
Interface Team: HL7 and FHIR
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Expertise with all major host and ancillary systems: EHRs, PACS, RIS, PAS
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VNA, Vendor Neutral Architecture: our messages match your EHRs format
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Repointing existing interfaces to save time and dollars
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Proficiency with custom, point-to-point and spreadsheet uploads
We Support
