Phyllis
“You have all outdone yourselves in terms of great service, demeanor, professionalism and sheer true grit to bring up these accounts in such a quick manner. I am happy to know you and I’m sure glad that I found you. I had a chance to peek at several backend speech drafts over the weekend from varying dictators and noted that some are actually very good. Overall, I am seeing some positive results.”
Heidi
“We are very happy doing business with Arrendale Associates and very happy with the TA dictation programs. Right from the beginning, you made a smooth transition for us and continue to do a wonderful job.”
Julie
“The Arrendale mobile app is wonderful. Our providers find it easy to use and the voice file quality is great for our transcriptionists.”
Christina
“NTS is very pleased, especially with the customer service and response from your team. We appreciate the partnership relationship that we’ve developed with Arrendale. Thanks for helping us serve our customers.”
Zaneta
“We are quite pleased with the TA system. The platform is very user friendly. My staff have no complaints. It has been great for Providers to be able to call your company when they are in need of Technical assistance as well.”
Carolyn
“I would suggest Arrendale’s TA+ to anyone. Our providers really appreciate having their patients listed on the software’s mobile app. Beaver Valley’s physicians now save even more time by selecting their next dictation from the home screen’s patient list. Arrendale’s team has bent over backwards to give us what we want. You guys are great.”
Angela
“Austin in your Support Center has been a big help showing me how to navigate the system. You have an excellent support staff.”
Mubashir
“My thank you to all at Arrendale for your support. We made the impossible to possible (TA+ installation) in less than 24 hours. So far we have no issues with the doctors and everything seems to be fine.”
Sabrina
“I really appreciate that Arrendale’s support team is available 24 hours a day. They have been so helpful and our department’s efficiency has benefited from the relationship. Plus the dictation/transcription/electronic signature system works smoothly for Dekalb Medical Center’s radiologists. System maintenance downtime is very minimal and always scheduled in advance.”
Stephanie
“We made it! Almost finished with Day 1 and all I have heard is positive remarks on the TA+ platform from the doctors, transcriptionists, and staff. Thank you for having your team on-site. What a difference we have experienced with the transition from EMDAT to Arrendale. We appreciate you holding our hands with our client for the switch over.”
Fiona
“The installation of TA+ has been hugely beneficial at The County Hospital, enabling a faster turnaround time in the typing time and the secretaries much prefer this system to analogue typing. The clinicians have found it of great benefit to be able to view patient letters or listen to those dictated but not yet typed, especially if a patient is admitted or seen as an emergency before the hospital notes are available. The support from Arrendale has been marvelous and the Support Team are always friendly and polite and respond quickly to problem calls. It is great to know that they are on standby to help with any problems.”
Claire
“Derby Teaching NHS Foundation Trust has been using A+Network for part of its transcription services for over 2 years. We have found the control and monitoring of voice files and transcribed text totally seamless by assigning to A+Network within TA+ and receiving the transcribed work back to TA+ in order for our secretaries to merge with Patient demographics.
The quality of the transcribed documents are of a high quality and TAT is within the contracted timescales. More and more departments within the Trust are now requesting to have this service to help our in-house secretaries in support of clinical activity and clinicians. The customer service is excellent; always polite and willing to help.”
Dr. Ivanov
“As a non-native US speaker, SayIt works well for me and our Practice Fusion EHR. I recommend SayIt and the Arrendale installation team.”
