Why Arrendale for your MTSO Platform

  • Our speech recognition, powered by nVoq, will increase your profit margin; we do not use a competitor’s speech rec.

  • Our US techs provide VNA, Vendor Neutral Architecture, for EHR interface simplification.

  • Healthcare customers love our dictation freedom, the TA+ software and its extra features.

  • Our built-in reports and admin console save time, making managers more efficient.

  • Our platform strengthens your compliance with HIPAA and HITECH requirements.

  • We do not compete for outsourcing business; we specialize in software and leave the typing to Arrendale MTSO Partners

Let our Technology Help

Increase your Business

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TA+ Cloud Cost Savings

  • No servers to purchase, install, monitor and update

  • Payroll reduction: Back-end speech priced less than others – save over 25%

  • Expensive T1 telephony lines eliminated

  • No annual support fees

  • Our tech staff lowers or replaces your IT expenses

  • No data center leasing expenses

  • Training efficiency saves time: videos, desktop streaming, online help, toll-free Support Center

  • Affordable pricing for small MTSOs

  • All inclusive software: integrated text expander, medical/pharmaceutical spellcheckers and line-counting

  • Integrated grading software helps train your team

Support Center

Improve Your Efficiency with Arrendale

  • Voice and text synchronization improves editor productivity

  • Multiple quality assurance queues hold jobs at MTSO and then at customer, if necessary, before EHR upload

  • Online transcript grading module enables MTSO to verify transcript quality levels to customer

  • Easy search functionality locates needed jobs with minimal clicks

  • Line count reporting saves time with invoicing and payroll

  • Arrendale project management keeps new customer installs on track

  • Knowledgeable Support Center techs answer your questions quickly

  • Job Monitor screen displays birds-eye view of system activity

Features Your Customers Will Enjoy

  • Smartphone dictation app, Mobile+, with transcript viewing, editing and esigning

  • Multiple dictation options: Mobile+ app, landline dictation, digital recorders, USB mikes and dictate stations

  • 45 day central repository of voice files, from all devices, available via telephone to authorized users

  • Transcript data mining for medications and diagnoses – great for audits and clinical trials

  • PACS/RIS integration for radiology with workflow to send front-end draft notes to MTSO for editing

  • Transcript delivery options: automatic PC download, SFTP and HL7

  • Faxing automation to referring physicians

  • Transcript delivery status shows success, failure or pending to track when interface is down and when fax is out of paper/unavailable

  • eSignature feature enables signing on Windows PCs, smart phones and tablets

  • Complete HIPAA audit log is available for every job

  • Transcription platform available for inhouse MTs when mixed inhouse/outsourced environments

If your MTSO is New to Speech Rec

  • Most medical-grade speech recognition is sold by two industry giants that also sell transcription services

  • Arrendale’s partner is nVoq, an innovative technology company that does not sell transcription services

  • Speech-to-text has come a long, long way. Together, nVoq and Arrendale use the latest technologies:

    • Neural networks, artificial intelligence and deep learning provide unbeatable accuracy

  • Generous no cost 45 day trial period

Medical Transcription Service Organizations

  • The editing process is the same as editing a straight typed note in the Arrendale system.

    • Back-end jobs appear in users’ queues (single sign-on) with draft text, just as if an MT had typed.

    • There are no extra screens or steps required.

    • System learns from corrections.

  • Productivity gains are 30-40%

  • MTSO ‘turns on’ dictators at your own schedule.

  • Seamless back-end speech rec workflow is simple to implement

Arrendale helps to grow your business

Not compete against you

Call 800.344.1323

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