“We Love A+Network! TA+ is a great program! It is user friendly, training went smooth, they know their program. They know exactly how to help with any question. I would suggest TA+ to anyone. They have bent over backwards to give us what we want. You guys are great.”

Beaver Valley Hospital
Carolyn Anderson, HIM Director, Beaver Valley Hospital, Beaver, UT
A+Network Customer since 2015

“In 2009, we implemented the Arrendale Digital Dictation system which meant all audio files were now filed securely on a central server and efficiently transferred to the secretary for transcription.  Once transcribed the document is reviewed by a clinician, electronically signed and automatically sent to our eCasenote; if required, a copy is automatically sent to the GP practice and patient via Arrendale software. Speak-EZ is the latest product which we are working AAI to pilot for Voice Recognition. This is a single application that can be used for both front end and back end voice recognition and then eSigning on same screen.  Clinicians can see the text being created as they dictate into a template. This can then be eSigned, corrected or sent to the secretary for further information.”

Derby Teaching Hospitals
David Seaton, Head of IT Services, Derby Teaching Hospitals NHS Foundation Trust, Derbyshire, UK
AAI Customer since 2009

“I really appreciate that Arrendale’s support team is available 24 hours a day.  They have been so helpful and our department’s efficiency has benefited from the relationship.  Plus the dictation/transcription/electronic signature system works smoothly for Dekalb Medical Center’s radiologists.  System maintenance downtime is very minimal and always scheduled in advance.”

Dekalb Medical
Sabrina Ballenger, R.T.(R) PACS Administrator, Dekalb Medical Center, Decatur, GA
AAI Customer since 2014

“We are very happy doing business with Arrendale Associates and very happy with the TA dictation programs.”

 

Heidi Parent, Transcription Manager, Prima Care, P.C., Fall River, MA
AAI Customer since 2014

“We made it! Almost finished with Day 1 and all I have heard is positive remarks on the TA+ platform from the doctors, transcriptionists, and staff.  Thank you for having your team on-site.  What a difference we have experienced with the transition from EMDAT to Arrendale. We appreciate you holding our hands with our client for the switch over.”

Peachtree Transcription Associates
Stephanie Peck, President, Peachtree Transcription Associates, LLC, Fayetteville, GA
AAI Customer since 2014

“The installation of TA+ has been hugely beneficial at The County Hospital, enabling a faster turnaround time in the typing time and the secretaries much prefer this system to analogue typing.  The clinicians have found it of great benefit to be able to view patient letters or listen to those dictated but not yet typed, especially if a patient is admitted or seen as an emergency before the hospital notes are available.  The support from Arrendale has been marvelous and the Support Team are always friendly and polite and respond quickly to problem calls.  It is great to know that they are on standby to help with any problems.”

Wye Valley
Fiona Cameron, Digital Dictation Manager, NHS Herefordshire, Hereford, UK
AAI Customer since 2010

“As a long term customer of Arrendale Associates, the hosted TA+ solution was a natural progression of what was already a great transcription solution. Not only was it a cost effective choice, but has proved to be extremely reliable for us as well.”

Fremont health
Michael J. Sindelar, CPA, Asst VP Finance, Fremont Area Medical Center, Fremont, NE
AAI Customer since 1994

“By partnering with Arrendale, we were able to enhance the standard capabilities of our EHR system – and everyone, especially the patients, benefit. Because our physicians’ needs and preferences vary, we have adapted the Dictation Marker technology provided by our EHR vendor so that it works using both dictation via the telephone as well as via the computer workstation. Our physicians can choose which of those dictation technologies they’re most comfortable with. But we could only succeed at getting all this to work because our Dictation/Transcription System vendor, Arrendale, is as flexible, responsive, and skilled as they are.”

Dartmouth Hitchcock
Alex Langsner, Mgr Info Systems, Dartmouth-Hitchcock Medical Center, Lebanon, NH
AAI Customer since 2007

“My thank you to all at Arrendale for your support. We made the impossible to possible (TA+ installation) in less than 24 hours. So far we have no issues with the doctors and everything seems to be fine.”

Pacifica Hospital of the Valley
Mubashir Hashmi, Director of Info Services, Pacifica Hospital of the Valley, Sun Valley, CA
AAI Customer since 2015

“A+Network does an excellent job with transcription of reports.  A+Network is very accommodating in providing coverage when needed.  The transcriptionists are very enthusiastic and passionate about the work they do, making this distant coverage well worth our time and money.   A+Network made the transition very smooth and easy.  They adapted to our report formats easily and provide us with accurate and quality reports in a timely fashion that meets the needs of our organization.”

Fremont health
Stacey Ernesti, Director of Imaging, Fremont Area Medical Center, Fremont, NE.
A+Network Customer since 2014

“My staff of transcriptionists, now trained as correctionists, each average 400 more lines per day than before installing TA Powered by SpeechMagic. This 26% increase in efficiency translates into real cost savings for us.  The learning curve was just as Arrendale had predicted, with dramatic improvements by the ninety day mark.  With our best radiology dictators we hardly have any corrections now.”

MedStar
Cindy Parkinson, Transcription Mgr, MedStar Southern Maryland Hospital, Clinton, MD
AAI Customer since 1998

“The quality of performance of the APlus Network transcription service is exemplary. The response completion times of my dictations are prompt and virtually immediate and my access is available at any time of any day. My dictations are provided as communicated without error. The access to the Arrendale IT Staff and APlus Administrative Staff is without compare. I, without reservation, recommend APlus Network to any member of any Medical Staff requiring excellence in documentation.”

Mark A. Smith, M.D., FSVM American Board of Internal Medicine, Internal Medicine – Diplomate, Hospice and Palliative Medicine –Diplomate Jacksonville, AR
A+ Network Customer since 2010

“We are pleased with the quality of service and attention that A+Network provides to Pacifica Hospital of the Valley. The A+Network editor team is great. There is always an MT readily available to provide prompt and quality service for us and making sure we have any dictation we may need in a timely manner.”

Pacifica Hospital of the Valley
Marisol Flores, Director HIS, Pacifica Hospital of the Valley, Sun Valley, CA
A✚Network Customer since 2015

“I just want to thank you and your Staff for the quality work you provide.  The turnaround times have exceeded our expectations and if the need arises to call, your response is prompt, courteous and resolution comes quickly.  Since you have partnered with us in our goal to be our community’s choice for providing the best care, we are experiencing benefits that go beyond the HIM department.  The quality work you provide is timely, allowing for faster access and medical decision making. The entire HealthCare Team has more confidence than ever before in the transcribed reports and ultimately this contributes to higher quality outcomes and scores.  Thanks again for helping us improve the Health Care we provide to our community.”

Onslow memorial hospital
Robert Lowe II, RHIA, HCRM, Director of HIM, Onslow Memorial Hospital, Jacksonville, NC
A+Network Customer since 2012

“Derby Teaching NHS Foundation Trust has been using A+Network for part of its transcription services for over 2 years.  We have found the control and monitoring of voice files and transcribed text totally seamless by assigning to A+Network within TA+ and receiving the transcribed work back to TA+ in order for our secretaries to merge with Patient demographics.

The quality of the transcribed documents are of a high quality and TAT is within the contracted timescales.   More and more departments within the Trust are now requesting to have this service to help our in-house secretaries in support of clinical activity and clinicians.  The customer service is excellent; always polite and willing to help.”

Derby Teaching Hospitals
Claire Gator, Project Facilitator, Derby Teaching Hospitals, Derby, United Kingdom
A+Network Customer since 2013