“In 2009, we implemented the Arrendale Digital Dictation system which meant all audio files were now filed securely on a central server and efficiently transferred to the secretary for transcription.  Once transcribed the document is reviewed by a clinician, electronically signed and automatically sent to our eCasenote; if required, a copy is automatically sent to the GP practice and patient via Arrendale software. Speak-EZ is the latest product which we are working AAI to pilot for Voice Recognition. This is a single application that can be used for both front end and back end voice recognition and then eSigning on same screen.  Clinicians can see the text being created as they dictate into a template. This can then be eSigned, corrected or sent to the secretary for further information.”

David Seaton, Head of IT Services, University Hospitals of Derby and Burton NHS Foundation Trust, Derbyshire, UK
AAI Customer since 2009

“NTS is very pleased, especially with the customer service and response from your team. We appreciate the partnership relationship that we’ve developed with Arrendale. Thanks for helping us serve our customers.”

Christina Reed, President and Founder, Nacogdoches Transcription Solutions, Nacogdoches, TX
AAI Customer since 2019

“We are quite pleased with the TA system. The platform is very user friendly. My staff have no complaints. It has been great for Providers to be able to call your company when they are in need of Technical assistance as well.”

Zaneta Idlett, Director of Medical Records, Turning Point Hospital, Moultrie, GA
AAI Customer since 2018

“I would suggest Arrendale’s TA+ to anyone. Our providers really appreciate having their patients listed on the software’s mobile app. Beaver Valley’s physicians now save even more time by selecting their next dictation from the home screen’s patient list. Arrendale’s team has bent over backwards to give us what we want. You guys are great.”

Carolyn Anderson, HIM Director, Beaver Valley Hospital, Beaver, UT
AAI Customer since 2015

“Austin in your Support Center has been a big help showing me how to navigate the system. You have an excellent support staff.”

Angela N. Mitchell, RHIT LHRM ACA, Supervisor – Records Integrity, HIM, Cleveland Clinic, Stuart, FL
AAI Customer since 2017

“My thank you to all at Arrendale for your support. We made the impossible to possible (TA+ installation) in less than 24 hours. So far we have no issues with the doctors and everything seems to be fine.”

Pacifica Hospital of the Valley
Mubashir Hashmi, Director of Info Services, Pacifica Hospital of the Valley, Sun Valley, CA
AAI Customer since 2015

“I really appreciate that Arrendale’s support team is available 24 hours a day.  They have been so helpful and our department’s efficiency has benefited from the relationship.  Plus the dictation/transcription/electronic signature system works smoothly for Dekalb Medical Center’s radiologists.  System maintenance downtime is very minimal and always scheduled in advance.”

Sabrina Ballenger, R.T.(R) PACS Administrator, Dekalb Medical Emory Healthcare, Decatur, GA
AAI Customer since 2014

“We made it! Almost finished with Day 1 and all I have heard is positive remarks on the TA+ platform from the doctors, transcriptionists, and staff.  Thank you for having your team on-site.  What a difference we have experienced with the transition from EMDAT to Arrendale. We appreciate you holding our hands with our client for the switch over.”

Peachtree Transcription Associates
Stephanie Peck, President, Peachtree Transcription Associates, LLC, Fayetteville, GA
AAI Customer since 2014

“We are very happy doing business with Arrendale Associates and very happy with the TA dictation programs.”

 

Heidi Parent, Transcription Manager, Prima Care, P.C., Fall River, MA
AAI Customer since 2014

“The installation of TA+ has been hugely beneficial at The County Hospital, enabling a faster turnaround time in the typing time and the secretaries much prefer this system to analogue typing.  The clinicians have found it of great benefit to be able to view patient letters or listen to those dictated but not yet typed, especially if a patient is admitted or seen as an emergency before the hospital notes are available.  The support from Arrendale has been marvelous and the Support Team are always friendly and polite and respond quickly to problem calls.  It is great to know that they are on standby to help with any problems.”

Wye Valley
Fiona Cameron, Digital Dictation Manager, NHS Wye Valley Trust, Hereford, UK
AAI Customer since 2010

“As a long term customer of Arrendale Associates, the hosted TA+ solution was a natural progression of what was already a great transcription solution. Not only was it a cost effective choice, but has proved to be extremely reliable for us as well.”

Michael J. Sindelar, CPA, Asst VP Finance, Methodist Fremont Health, Fremont, NE
AAI Customer since 1994

“By partnering with Arrendale, we were able to enhance the standard capabilities of our EHR system – and everyone, especially the patients, benefit. Because our physicians’ needs and preferences vary, we have adapted the Dictation Marker technology provided by our EHR vendor so that it works using both dictation via the telephone as well as via the computer workstation. Our physicians can choose which of those dictation technologies they’re most comfortable with. But we could only succeed at getting all this to work because our Dictation/Transcription System vendor, Arrendale, is as flexible, responsive, and skilled as they are.”

Alex Langsner, Mgr Info Systems, Dartmouth-Hitchcock Medical Center, Lebanon, NH
AAI Customer since 2007

“Derby Teaching NHS Foundation Trust has been using A+Network for part of its transcription services for over 2 years.  We have found the control and monitoring of voice files and transcribed text totally seamless by assigning to A+Network within TA+ and receiving the transcribed work back to TA+ in order for our secretaries to merge with Patient demographics.

The quality of the transcribed documents are of a high quality and TAT is within the contracted timescales.   More and more departments within the Trust are now requesting to have this service to help our in-house secretaries in support of clinical activity and clinicians.  The customer service is excellent; always polite and willing to help.”

Claire Gator, Project Facilitator, University Hospitals of Derby and Burton NHS Foundation Trust, Derby, United Kingdom
AAI Customer since 2009